170,144 Banking jobs in the United States

We are seeking Client Support Service Professionals to manage inbound phone inquiries related to brokerage accounts. This includes support for Brokerage Cash Management products, online/mobile platforms, and general financial account questions.

Key Responsibilities:

• Deliver accurate, efficient responses to client inquiries.

• Consistently meet or exceed key performance metrics.

• Maintain a high level of professionalism and commitment to world-class service.

• Adapt quickly in a fast-paced, team-oriented financial services environment.

• Handle multiple tasks and shifting priorities effectively.

Preferred Qualifications (one of the following):

• College degree

• Previous contact center experience

Ideal Candidate:

• Detail-oriented and driven to provide exceptional client service.

• Comfortable with dynamic work environments and rapid change.

• Strong verbal communication and problem-solving skills.

The Banking Customer Service role is dedicated to providing outstanding service, fostering deep and lasting member relationships. The position involves answering general inquiries and performing account maintenance through phone or email channels, ensuring all interactions meet or exceed key critical metrics. The role also involves researching and resolving problems with guidance, taking ownership of member concerns, and offering timely follow-up and resolution. Additionally, you will identify opportunities to promote credit union products, services, and promotions, generating referrals to enhance member relationships.

Responsibilities:

• Provide exceptional customer service to promote deep member relationships.
• Answer inquiries and perform account maintenance via phone or email.
• Meet or exceed key critical metrics.
• Research and resolve problems with guidance.
• Take ownership of member concerns and provide timely follow-up and resolution.
• Identify opportunities to promote additional credit union products and services.
• Maintain knowledge of credit union policies, procedures, and regulations.
• Perform other duties as assigned.

Essential Skills:

• 1+ year experience in call center customer service.
• Excellent customer service and communication skills.
• Proficient with Microsoft Office software and standard office equipment.
• Proficiency with call center programs is desired.
• Familiarity and comfort with online systems and other technology.

Additional Skills & Qualifications:

• Bilingual Spanish is preferred.
• Ability to organize and prioritize multiple tasks.
• Strong problem-solving skills with a sense of urgency.
• Ability to promote and participate in a cohesive team environment.
• Effective verbal and written communication skills.
• High school diploma required; some college coursework preferred; degree highly desirable.

Why Work Here?

Join a thriving environment with ample opportunities for growth and development. Benefit from competitive pay, comprehensive medical, dental, vision, and life insurance coverage, as well as a 401(k) match. Enjoy the flexibility of paid time off, including 10 paid holidays, and an incentive program. Take advantage of tuition assistance and student loan repayment options, commuter benefits, and product discounts. Be part of an engaging work environment with rewards and recognition programs.

Work Environment:

You will work in a call center environment within the credit union. The role involves an initial 6-week training period, including 4 weeks of training and 2 weeks of nesting. The position requires 8-hour shifts during normal banking hours (9-6), with a rotating Saturday shift after training. After 90 days, team members may apply to work from home based on quality and KPIs. You can also explore internal advancement opportunities after one year in the role.

Job Type & Location:

This is a Contract to Hire position based out of Lynnwood, Washington.

Pay and Benefits:

The pay range for this position is $21.50 - $21.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).

Application Deadline: This position is anticipated to close on Sep 4, 2025.

Client Domain: Financial Services Contract Duration: 4 Months - Potential to go full time

Workplace Type: In Person Worksite Address: Spokane Valley, WA

Job Description/Tasks:

• Provides outstanding service to promote deep and lasting member relationships.
• Answers general inquiries and performs account maintenance via phone or email channels.
• Meets/exceeds key critical metrics.
• Researches and resolves problems under the mentorship of the Supervisor or Lead with a sense of urgency.
• Takes ownership of member concerns, sets the expectations, and provides timely follow-up/resolution.
• Sees opportunities to offer additional credit union products, promotions, and services to members and generates referrals that deepen relationships.
• Maintains knowledge of credit union policies, procedures, and regulations.
• Performs other duties as assigned.

Work Environment: Call center environment 6 weeks training (4 weeks training, 2 weeks nesting) 8 hour shifts (9-6). After training they will be working a rotating Saturday. After 90 days, based off quality/KPI, team member can apply to WFH. Can also move in the company after 1 year of being in the role.

Additional Skills & Qualifications:

• Bilingual Spanish (preferred)
• Ability to organize and prioritize multiple tasks.
• Resolves requests with a sense of urgency and escalates timely.
• Promotes and participates in a cohesive team environment.
• Effectively communicates ideas and information, both verbally and in writing.
• Takes ownership and acts proactively to solve member concerns.
• Utilizes tools and resources to solve sophisticated inquiries.
• Creatively thinks in an unexpected way to resolve member concerns while adhering to policies and regulations.
• Analyzes information and recommends achievable operational improvements.
• Excellent customer service and communication skills.
• Member-centric with a friendly, professional demeanor.
• Minimum of a high school diploma; some college course work preferred; degree highly desirable.
• 1+ year experience in call center customer service
• Courtesy, tact, and diplomacy with current and potential members, peers, and staff.
• Proficient with Microsoft Office software and standard office equipment; proficiency with call center programs desired.
• Familiarity and comfort with online systems and other technology.

Pay and Benefits The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline This position is anticipated to close on Sep 5, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• Answer inbound calls from business customers regarding the online banking platform.
• Guide users through platform navigation, account setup, and feature utilization.
• Troubleshoot basic technical issues such as login problems, password resets, browser compatibility, and general functionality.
• Adhere to all security policies and privacy regulations when handling customer data.
• Collaborate with team members and supervisors to improve processes and customer experiences.
• Provide feedback to the client and internal teams on common issues and areas for platform improvement.

• Excellent communication and interpersonal skills (written and verbal)
• Strong technical aptitude and proficiency in troubleshooting computer software and web-based applications
• Prior experience in customer service or technical support, preferably within banking or financial services
• Ability to empathize with customers and provide clear, patient guidance
• Excellent organizational and time management abilities
• Ability to work independently and collaboratively in a fast-paced environment
• High school diploma or equivalent

• Experience in banking or financial services
• Familiarity with online banking platforms and related security features
• Bilingual proficiency (English/Spanish or other relevant languages)

JOB REQUIREMENTS: Part time Banking Customer Service Rep opening with our client south of Wisconsin Rapids! This is a temp to hire position. We are looking for a customer service oriented individual to provide a welcoming experience for banking clien Customer Service, Banking, Service, Technology, Retail, Customer

Banking Customer Service Representative. This is a contract to perm opportunity. This is an on-site opportunity located in Rhode Island. About this position. We're looking for a Customer Service Representative to join a fast-paced banking environment Customer Service Representative, Customer Service, Banking, Representative, Staffing, Retail

In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, were disrupting the market by being absolutely obsessed with making our clients businesses better. We bring together the brightest Customer Service Representative, Customer Service, Banking, Customer Experience, Representative, Technology, Retail

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs 

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit

This position will be based on-site at our North Lauderdale, Florida location.

Your Responsibilities

As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. 

• Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
• Calmly attempt to resolve and de-escalate any issues
• Escalate interactions when necessary and appropriate
• Respond to requests for assistance and/or possible processing payments
• Track all call related information for auditing and reporting purposes
• Provide feedback on call issues
• Upsell if required

We're looking for fearless people – people who are inspired to deliver only the best in all that we do.

Qualifications:

• High School Diploma or equivalent
• IT/Network certifications/degrees preferred
• 18 years of age or older
• Proven call center experience
• Typing 25 WPM
• Proficient in PC operation and navigation
• Entry-level network troubleshooting
  • Ability to set up home Wi-Fi network
  • Ability to set up and configure a router or switch
  • Core proficiency with a laptop or desktop computer
• Able to work independently

Key Competencies:

• Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
• Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
• Communication: Outstanding communication, listening, and analytical skills.
• Organizational Skills: Strong organizational and problem-solving skills.
• Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
• Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
• Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
• Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

EOE/Disability/Vets

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs 

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit

This position will be based on-site at our North Lauderdale, Florida location.

Your Responsibilities

As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. 

• Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
• Calmly attempt to resolve and de-escalate any issues
• Escalate interactions when necessary and appropriate
• Respond to requests for assistance and/or possible processing payments
• Track all call related information for auditing and reporting purposes
• Provide feedback on call issues
• Upsell if required

We're looking for fearless people – people who are inspired to deliver only the best in all that we do.

Qualifications:

• High School Diploma or equivalent
• IT/Network certifications/degrees preferred
• 18 years of age or older
• Proven call center experience
• Typing 25 WPM
• Proficient in PC operation and navigation
• Entry-level network troubleshooting
  • Ability to set up home Wi-Fi network
  • Ability to set up and configure a router or switch
  • Core proficiency with a laptop or desktop computer
• Able to work independently

Key Competencies:

• Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
• Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
• Communication: Outstanding communication, listening, and analytical skills.
• Organizational Skills: Strong organizational and problem-solving skills.
• Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
• Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
• Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
• Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

EOE/Disability/Vets